MacBook Pro Microphone Not Working: Troubleshooting Guide

Are you experiencing issues with your MacBook Pro's microphone not working during video calls or meetings in Microsoft Teams? Don't worry, we've got you covered! In this article, we'll walk you through the steps to troubleshoot and resolve the issue.

Firstly, please note that MacBooks use microphones primarily for video calling and meetings. If your microphone is not functioning correctly, it may be due to a settings issue or lack of permission.

To start troubleshooting, try quitting Microsoft Teams and reopening it to enact any changes you've made. Check the Microsoft Teams checkbox in the Screen Recording section to ensure that it's enabled. Next, check the Microphone section and make sure the checkbox is selected as well.

If Microsoft Teams is not listed on the right side of the window, click the plus sign (+) and add Microsoft Teams. This should allow you to access the microphone and camera settings.

To manually set up access, follow these steps: go to System Preferences > Accessibility, enter your Mac's administrator username and password, and then click the padlock icon to make changes. In the System Preferences window, navigate to Security & Privacy > Screen Recording and give permission for Microsoft Teams to record your screen.

You may also receive a prompt from macOS asking if you want to allow Microsoft Teams to record your computer's screen. Click either the 'Security & Privacy settings' button or the 'Open System Preferences' button to grant access.

When attempting screen sharing in Teams for the first time, you may see a prompt stating that 'Microsoft Teams would like to record this computer's screen.' Click OK to grant permission. Similarly, when sharing your microphone and camera in Teams for the first time, you'll see a prompt asking if you want to allow Teams to access these features. Click OK to grant access.

By following these steps, you should be able to resolve any issues with your MacBook Pro's microphone not working during video calls or meetings in Microsoft Teams. If you're still experiencing problems, feel free to reach out to the IT Services Help Desk for further assistance.

Macbook pro microphone not working